Terms and Conditions

This page and our website content tells you the terms of use on which you may make use of our website www.hfwltd.com ("our website"). Please read these terms of use carefully before you start to use our website. By using our website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our website.

1. Information About Us

www.hfwltd.com is part of Huddersfield Fine Worsteds Ltd. We are registered in England and Wales under company number 5027672 and have our registered office at Unit B5, Warhurst Road, Lowfields Business Park, Elland, West Yorkshire, England, HX5 9DF. Our VAT number is GB 943 4477 05.

2. Our Website

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period.

If you fail to comply with any of the provisions of these terms of use we reserve the right to disable any user identification code or password, whether chosen by you or allocated by us.

3. Intellectual Property Right

All rights including copyright, design and trademark rights in this website are owned by Huddersfield Fine Worsteds Ltd. You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

4. Our Liability

We reserve the right to change, modify, remove or substitute without notice any information shown on our website. Prices and availability of goods are subject to change.

Huddersfield Fine Worsteds Ltd does not control or endorse any third party websites, and is not responsible for the availability or content of any third party websites available via our website through a link. Nor is Huddersfield Fine Worsteds Ltd responsible for any services or product you buy through such websites.

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

5. Privacy

We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

6. Items Purchased Via Our Website

All purchases within the UK are subject to a VAT (Value Added Tax) charge, currently at 20%. All prices are quoted in pounds sterling and are exclusive of UK VAT.

VAT is applied at checkout depending on billing address.

All UK billing addresses will attract VAT at the prevailing rate, irrespective of the delivery address. All other deliveries to the rest of the World will attract no VAT.

You may be subject to import duties and taxes. Such taxes will be payable when the goods reach their destination. The liability for payment of such customs duties rests solely with you and Huddersfield Fine Worsteds Ltd has no control or liability for them. If you refuse to pay taxes and goods are returned to us you will be charged for the cost of returning the goods.

Every delivery includes a valid VAT receipt.

If the price quoted on the website is incorrect and the true price is lower than that quoted we will charge you the lower price. If the true cost is higher than quoted we will either inform you of the true cost and await your confirmation of your order at the higher price or inform you that we cannot accept your order and let you know the reason for such cancellation.

All sizes, weights and capacities of the goods given on the site are approximate. We have made every effort to reproduce the colour as accurately as possible on the site, but please be aware that the actual colour you see on screen may differ to those on your ordered products.

7. Delivery

Orders with a delivery address within the United Kingdom – carriage will be charged at the published rate (excluding VAT). Orders will be sent by courier with a next working day delivery service.

Orders with a delivery address outside the United Kingdom – carriage will be charged at cost and added at the time of ordering. VAT charges will be governed by the situations in Note 6. Delivery will be by courier on an 'express' service.

8. Returns policy

If you receive damaged goods, please contact us immediately.

If you are not satisfied with your purchase for whatever reason you are able to cancel your order provided we receive written notice of your cancellation and you return the goods in reasonable condition within 14 days of receipt of the goods.

This does not affect your statutory right to a 7 working day cooling-off period starting from the date of receiving the goods. Please securely package and return the relevant item to the address given below. We recommend the goods are returned by recorded delivery.

We will not be responsible for the costs of returning the goods to us unless they are faulty or delivered to you in error. If we do not receive the goods we will arrange collection at your cost from the delivery address given by you when ordering the goods.

As soon as we received notice of your cancellation and the goods have arrived back with us in what we consider to be a re-saleable condition, we will refund the cost of the goods. There is no refund for any exceptional delivery charges. We will provide the refund within 30 days from the receipt of the notice of cancellation.

9. Jurisdiction

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use are governed by English law.

10. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

11. Images

Thank you to all of those that have provided images for use in our website.